rmoff

October 18, 2010

When is a bug not a bug? When it’s a “design decision”

Filed under: informatica, obia, rant, support — rmoff @ 13:02

Last month I wrote about a problem that Informatica as part of OBIA was causing us, wherein an expired database account would bring Oracle down by virtue of multiple connections from Informatica.

I raised an SR with Oracle (under OBIA support), who after some back-and-forth with Informatica, were told:

This is not a bug. That the two error messages coming back from Oracle are handled differently is the result of a design decision and as such not a product fault.

Is “design decision” the new “undocumented feature” ?

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1 Comment

  1. [...] isn’t treating ORA-28001 as fatal it should close the connection to the database correctly. An update from Informatica here Comments [...]

    Pingback by Misbehaving Informatica kills Oracle « RNM — October 18, 2010 @ 13:12


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