September 22, 2010

Better safe than sorry…sanitising DB input

Filed under: metalink, silly, support — rmoff @ 13:41

As Twitter learnt yesterday, you should always sanitise user input. I was amused to see My Oracle Support doing so….recursively 🙂

The apostrophe in “doesn’t” got escaped once, and then again, and then again, and then again, and then again ……

September 4, 2009

Metalink 3 followup

Filed under: metalink — rmoff @ 07:47

Kudos to the My Oracle Support blog for taking the time to respond to my to my comment about searching for Metalink 3 SRs throwing an error.

In essence, if you previously used Metalink 3 you must use https://support.oracle.com. If you use https://metalink.oracle.com/ then you’ll hit the problems I did.

ML3 SR’s are not supported on https://metalink.oracle.com/CSP/ui/index.html. This front end is used for support on legacy server technology, middleware including BEA, and EBusinessSuite

Full details here

August 20, 2009

Do you mean (pt II)

Filed under: metalink, silly, support — rmoff @ 08:52

A follow up to my previous post about Metalink’s “Do you mean” feature, this one made me laugh:

I shall miss this kind of thing when Metalink3 merges into My Oracle Support….

Meep meep!


July 24, 2009

Metalink 3 – Do You Mean … ?

Filed under: metalink, silly, support — rmoff @ 08:42

One of my little gripes with Metalink is its purporting to be helpful when it’s blatantly not. Here’s one:

Now which is more likely, on Metalink 3; that I’m searching for sawserver (integral component to OBIEE), or sqlserver?!

March 24, 2009

Metalink Metalink Metalink

Filed under: metalink, oracle, support — rmoff @ 09:21

I’m learning about a lot of the Oracle BI stack through reading manuals and trial-and-error.
One thing I’ve realised is that Metalink holds a whole heap of useful information.
For example, simply searching on “publisher cluster” throws up these two very pertinent docs:

  • OBIEE Clustered Installation with BI Publisher (Doc ID 744515.1)
  • BI Publisher does not accept cluster jdbc connection strings (Doc ID 559795.1)

The first one is a publically available PDF, the second one is the answer to the problem I spent more time than I needed to scratching my head over yesterday.

My attitude until now has been to reach for Metalink after I’ve become stuck with a problem – I am now going to try searching it as a matter of course when starting out on any new task.

All I need now is an interface that searches both Metalink and Metalink 3. It seems that some docs and bugs are in both, and some only in one or the other 😦

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